Customized Fans

 RETURN POLICY:

All of our products are personalized and made to order, so we do not accept returns or exchanges. We take great care in creating your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

For the full Return/Refund Policy, please visit our Policies sections and/or Terms and Conditions.

By checking out, you are agreeing to this policy.

REFUND POLICY:

 Every item is specially created just for you, so refunds aren’t available. However, your satisfaction matters to us—contact us if something isn’t right and we’ll do our best to fix it. All items purchased here are nonrefundable. Once payment is received and confirmed, all sales are considered final. If there’s a problem with your order, please contact us and we’ll make it right.

All shipping costs are non-refundable. No exceptions.

By checking out, you are agreeing to this policy.

Shipping policy

A shipping fee will be required unless otherwise stated.

Please allow 3-10 business days to process your order. Please note that some custom items may take shorter or longer to process depending on the order. Please try to order at least 2 weeks before your event. If you need it sooner, please pay the RUSH FEE. I advise you to inquire about your order before your event's date if you are unsure.

Once your order is completed, you will receive an email with your tracking information.

Your order will be shipped through the USPS, Fed Ex or the UPS. Please be aware that shipping times are in addition to the processing time. 

By checking out, you are agreeing to this policy.

For the full Shipping Policy, please visit our Policies sections and/or Terms and Conditions.