Refund policy
RETURN POLICY:
All of our products are personalized and made to order, so we do not accept returns or exchanges.
We take great care in creating your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Under no circumstances may custom orders be returned! Custom orders are specifically made for you and cannot be resold to another customer. Please contact me if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
By checking out, you are agreeing to this policy.
REFUND POLICY:
Every item is specially created just for you, so refunds aren’t available. However, your satisfaction matters to us—contact us if something isn’t right and we’ll do our best to fix it.
All items purchased here are nonrefundable. Once payment is received and confirmed, all sales are considered final. If there’s a problem with your order, please contact us and we’ll make it right.
All shipping costs are non-refundable. No exceptions.
By checking out, you are agreeing to this policy.